Revisión documental de investigaciones sobre la relación entre estrés laboral y rendimiento laboral de los años 2010 a 2019

Abstract

Stress is a common factor today that has implications at the physical, social, psychological and work levels, in this sense, when talking about implications at work level, one of the most common is the impact on worker performance, which also entails negative consequences for both the employee and the employer, therefore, this research is carried out in order to identify the existing relationship of stress levels and job performance taking into account stress from psychology as the response to different stimuli ( operant conditioning); To do this, a theoretical review of the concepts, types, models, theories, among others of these two variables was made, in addition to an empirical review of research already carried out on the subject. Documentary qualitative research is carried out, for which the documentary sources found in the state of art were used as sources of information. A diversity of information and studies on the subject were found, where the majority indicate a negative influence of stress on job performance levels.