Diseño del Sistema de Gestión de Calidad basado en la NTC ISO 15189:2022 para el Laboratorio Anatomía Patológica del Doctor Jairo Alberto Díaz Torres
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Date
2023-11-24
Director(s)
Publisher
Universidad Antonio Nariño
Campus
Program
Degree obtained
Document type
COAR type
http://purl.org/coar/resource_type/c_7a1f
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Abstract
The purpose of this research is to improve the quality of the service provided by the
pathology anatomy laboratory of Doctor Jairo Alberto Diaz Torres through the design of the
Quality Management System based on the ISO 15189:2022 standard, which leads to the
standardization of processes. The research method used was descriptive and its approach will be
mixed quantitative and qualitative; supported by instruments that allowed the assessment of the
QMS, the checklist was used for verification based on the criteria of the standard and a survey of
laboratory staff to collect the necessary information against the requirements of the standard,
obtaining from the checklist the compliance of the initial diagnosis against the quality with a
high percentage between 75%, then based on the results the required documentary structure was
formulated to ensure standard compliance based on ISO 15189: 2022, obtaining a percentage of
compliance against the technical and quality management requirements, the percentages will
increase when implementing the Quality Management System to the Anatomic Pathology
Laboratory.
Keywords: NTC ISO 15189:2022, Quality Management System, Documentation, Process
standardization.