Diseño de un manual de operaciones y propuesta de mejoras de proceso para la empresa OCEAN Services Y Trading S.A.S en el municipio de Socha Boyacá
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Date
2021-07-12
Authors
Director(s)
Publisher
Universidad Antonio Nariño
Campus
Program
Degree obtained
Document type
COAR type
http://purl.org/coar/resource_type/c_7a1f
Citation
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Abstract
The purpose of this project is to design an operations manual and create proposals for
improvements in the company OCEAN SERVICES Y TRADING S.A.S in the municipality of
Socha, Department of Boyacá. To achieve this, an initial diagnosis was applied that allows us to
appreciate the strengths and weaknesses of the procedures applied to the International ASTM
(American Society of Test Materials) standards, which will allow us to verify all administrative
and operational processes.
At the time of evidencing the diagnosis made, the weaknesses and strengths must be presented
to the company OCEAN SERVICES Y TRADING S.A.S. The corrective and preventive actions
that help the development of the didactic manual of operations and procedures, taking into
account the findings found in this diagnosis such as partial non-compliance, applicable
regulations, processes without procedures documented.
To carry out this degree work, it was important to use research techniques focused on
compliance with the standards required for each process, both operative and analytical, among
which two inductive methods could be applied, because for the project, it is necessary to
establish the observation of the processes of production in the company to register them,
classify it and with the help of the deductive method, all the variables that control the company
will be identified and analyzed, in order to establish the effects that they can cause in the
Company
item.page.subject.keyword
item.page.coverage.spatial
Soacha (Boyacá)